- My Lexlights
- Delivery & Pickup
- Payment & Billing
- Exchange & Returns
- Lighting Related Questions
- Service & Contact
Customer Service - Payment & Billing
Frequently asked questions about payment & billing
- What are my payment options?
- Where can I find my account & order summary?
- How long does it take before my payment is processed?
> Creditcard: Visa/Mastercard
You can choose to pay online using Visa or Mastercard credit cards. Our payments are processed by the reliable Ogone platform.
We accept Paypal.
You can choose to pay using iDEAL. This is the online payment platform supported by most banks in the Netherlands (ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, SNS Bank, SNS Regio Bank and Triodos Bank).
> Bank transfer
If you choose to prepay with bank transfer you shall receive our payment details with the order confirmation. Make sure that you include our reference to the bank transfer.
As soon as your order is ready and when we have received the transfer your order will be shipped. For international orders, please have in mind that transfers could take up to 5 days before arriving on our bank account.
An overview of your orders and payments is important. In 'My Lexlights' you will find a summary of your previous orders.
Online payments (Ogone, credit cards, iDEAL and paypal) are instantly processed. Bank transfers could take up to 5 days.